Privacy Policy
Who we are
At MovingWhere, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our services, you agree to the practices outlined in this policy.
Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: When you sign up for our services, create an account, or interact with our website, we may collect personal data such as your name, email address, phone number, and payment details.
- Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, the pages you visit, and the times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your experience on our website and to understand how you use it. You can control cookies through your browser settings.
How We Use Your Information
We use your information for various purposes, including:
- To provide, operate, and maintain our services.
- To communicate with you, including sending newsletters, updates, and marketing materials (with your consent).
- To process payments and transactions.
- To personalize your experience and deliver tailored content.
- To analyze website usage and improve our services and website functionality.
Legal Basis for Processing Personal Data
If you are located in the European Union, we process your personal data based on the following legal grounds:
- Consent: We may process your data when you provide explicit consent, such as when subscribing to newsletters or signing up for our services.
- Contractual Necessity: We process personal data when it is necessary for the performance of a contract, such as providing you with the services you request.
- Legitimate Interests: We may process your data based on our legitimate interests, such as improving our website, marketing, and communication with you.
- Legal Obligation: We may process your data to comply with legal obligations, such as tax or accounting requirements.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your information.
Sharing Your Information
We may share your personal data with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and web hosting providers. These third parties are required to maintain confidentiality and security of your data.
We may also share your information if required by law, to protect our rights, or if we believe in good faith that such disclosure is necessary to comply with legal obligations or prevent fraud.
Your Rights Under GDPR (For EU Clients)
If you are located in the European Union, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You can request that we correct any inaccuracies in your personal data.
- Erasure: You can request the deletion of your personal data under certain conditions.
- Restriction of Processing: You can request that we restrict the processing of your personal data under certain conditions.
- Data Portability: You can request a copy of your personal data in a structured, commonly used format.
- Objection to Processing: You can object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: If we rely on your consent to process your data, you can withdraw your consent at any time.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that data as soon as possible.
International Data Transfers
As a US-based company, we may transfer your personal data to countries outside the European Economic Area (EEA), including the United States. If we transfer your data internationally, we will ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses or other legal mechanisms approved by the European Commission to protect your data.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights under GDPR, please contact us at:
MovingWhere
hello@movingwhere.com
Effective Date: February 1, 2025